Lost files, fast recovery: what an 11-minute restore looks like
DDSArk Editorial
Backup & Recovery · DDSArk · Published · Updated
Most recoveries don't start with ransomware. They start with a folder someone deleted, a drive that stopped working, or an update that corrupted the practice-management database. The data is gone from the place you expect it, and the next patient is due in the chair.
Where lost files come from
- Accidental deletion. A file or folder removed by mistake, sometimes noticed days later.
- Hardware failure. A server or workstation drive that fails without warning.
- Corruption. A database or image folder damaged by a failed update or an interrupted write.
What a restore from DDSArk involves
DDSArk keeps immutable recovery points, encrypted with AES-256-GCM before they leave the practice, and every backup is replicated to a second, independent provider (Wasabi). When files go missing, you choose a recovery point from before the loss, and the DDSArk agent at the practice downloads and decrypts the data on site. You can run the restore yourself, or your IT partner can run it for you.
What the 11-minute figure means
The median time to recover a full practice server is 11 minutes in DDSArk restore tests. It is a median for a full server, not a promise for every restore: the amount of data and the practice's connection both affect how long a particular restore takes.
Before you need it
Know who runs a restore at your practice, how far back your recovery points go, and test a restore before you need one. Our quarterly restore test guide walks through it step by step.
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