Encrypted end to end
AES-256 at rest, TLS 1.2+ in transit. Keys are managed in a hardware-backed key service.
Immutable by default
Object-locked backups cannot be altered or deleted before retention expires — even with stolen admin credentials.
Least privilege
Role-based access, mandatory MFA, and fully logged administrative actions.
Multi-provider
Backups replicate across independent storage clouds so no single failure or compromise loses your data.
Encryption
All backup content is encrypted with AES-256 before it leaves the practice and stays encrypted at rest. Data in transit is protected with TLS 1.2 or higher. Encryption keys are managed in a hardware-backed key-management service and are never stored alongside the data they protect.
Immutability
Backups are written as immutable, object-locked objects. For the length of their retention, they cannot be overwritten or deleted by anyone — not an attacker, not a rogue insider, not a compromised admin account. This is what turns a backup into a recovery guarantee.
Access control
Access follows least privilege. Every console user authenticates with mandatory multi-factor authentication, holds a scoped role, and operates within their own tenant. Administrative actions are logged to an append-only audit trail. Our own staff access to customer environments is restricted, time-boxed, and recorded.
Infrastructure & redundancy
Backups are replicated across independent storage providers — including Backblaze, Wasabi, and Cloudflare R2 — so the loss or compromise of any single provider never costs you your data. The control plane runs on hardened, continuously patched infrastructure with network segmentation between tenants.
Monitoring & incident response
We monitor the fleet 24/7 for anomalies, failed backups, and signs of compromise. A documented incident-response plan governs how we detect, contain, and communicate security events, and we notify affected customers without undue delay, consistent with our contractual and legal obligations.
Compliance & auditing
DDSArk operates HIPAA-aligned controls with a signed Business Associate Agreement for every customer. Our security documentation and questionnaire responses are available under NDA on request.
Responsible disclosure
If you believe you’ve found a security vulnerability, we want to hear from you. Email [email protected] with the details. We investigate every report, will not pursue good-faith researchers, and aim to acknowledge reports within two business days.
Questions about this document?
Our team responds to legal and compliance inquiries within two business days.