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[ ABOUT ]

About DDSArk

DDSArk is the cloud-backup and ransomware-recovery platform for dental practices and multi-site dental organizations: immutable backups encrypted with AES-256-GCM before upload, a signed HIPAA Business Associate Agreement, and restores run by the practice or its IT partner.

Updated

Who operates DDSArk

DDSArk is a product of The DDS Company, Inc. (parent company: The DDS Company).

What DDSArk does

DDSArk is a cloud backup and ransomware recovery platform for dental practices and multi-site dental organizations. It protects practice-management data and imaging with immutable recovery points, encrypted with Encrypted with AES-256-GCM, client-side before upload before upload. Signs a HIPAA Business Associate Agreement.

Three ways to run DDSArk

DDSArk is available through three tracks, each designed for a different type of customer:

Practice Direct

For: Dental practices that run their own backups, without needing an MSP.

Managed by: The practice

Pricing: Practice Direct pricing is published: $199/mo per location (unlimited data) + $75/mo per CBCT/PAN imaging unit + $25/mo per workstation — billed annually, 12-month term. The MSP White-Label Program is priced on application, and Enterprise (25 or more locations) is custom-quoted. An MSP is optional: a practice can run DDSArk itself, or an IT partner can manage it.

MSP White-Label Program

For: IT partners and MSPs who deliver DDSArk to their dental clients.

Managed by: The IT partner

Pricing: Priced on application. Learn more about the MSP White-Label Program.

Enterprise

For: Multi-site dental groups and DSOs with 25 or more locations.

Managed by: The IT partner or the practice

Pricing: Custom pricing for groups with 25 or more locations. Learn more about Enterprise.

Security and compliance

  • Immutable recovery points
  • Encrypted with AES-256-GCM, client-side before upload
  • Signs a HIPAA Business Associate Agreement
  • Master BAA available for multi-location groups
  • Replicated to a second, independent provider (Wasabi)
  • 99.99% uptime SLA — see terms, and backed by service credits
  • Median restore time 11 min (median time to recover a full practice server, per DDSArk restore tests)

Read the full details in our Security page, HIPAA page, and Service Level Agreement.

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